CXO Matters | Select Right eCommerce Software for Your Business

Select Right eCommerce Software for Your Business

Select Right eCommerce Software for Your Business
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Written by Neha Verma

With a boom in online sales, it may be time to launch your e-commerce store. An e-commerce software can help you here.

Managing an e-commerce store is a superb way to attain an extensive client base and generate sales, whether you are just starting or have an existing retail commercial enterprise, and e-commerce software makes it less difficult to try this. These cloud-based software program utilities allow you to open your online store, manage stock, process bills and deal with logistics. Selecting which e-commerce software is best suitable for you comes down to the size of your enterprise and your budget.

Before moving forward, let’s discuss Types of Ecommerce Software:

On-premises: This is an e-commerce software that is installed on your servers and managed on-site. Typically, you will buy a license for the software program in advance and pay for annual updates, even though a few companies provide updates and maintenance applications for more features.

SaaS: This software is hosted within the cloud as opposed to on the store’s place. All updates, fixes, and new releases are performed automatically. Instead of purchasing a license for the software program, you pay a subscription fee to use it.

Self-hosted: Self-hosted servers are built by businesses on their own. This means businesses will do the development, hosting, storage and maintenance as well.

So, if you don’t have technical expertise, it’s not a good idea. However, the benefits of self-hosted servers are two-fold. First, it gives you more control on how and what should appear on your e-commerce site. And secondly, you get the flexibility to add new features, install plugins and extensions, and customize the way you want your site to be.

This software is very similar to shopping cart software, so don’t get confused. The difference between on-premises, SaaS, and self-hosted e-commerce software is for business owners who need a full package of online shopping tools and services. Buying a cart software program is excellent for people who already have a website. Only SaaS and headless eCommerce software do that.

Points Need to Consider While Deciding for an Ecommerce Platform:

1. Budget

Ecommerce software tools provide competitive programs, you need to understand what you’re getting to decide whether or not they’re cost-efficient. 

Paying more will not give you the best experiences always. 

Opting for a cheap option can help you to look for add-on capabilities from somewhere else. Piecing together costs from various providers is usually the most expensive way to go.

Before you select an E-commerce software, make your budget by keeping these features in the mind:

  • Web design
  • Programming and functionality
  • Security
  • Monthly hosting
  • Maintenance
  • Licensing
  • Custom app creation

2. Number of Products You Have

Perhaps you provide a huge assortment of physical goods, or possibly a widespread quantity of versions in your basic product line.

When you have a big catalog and want several product pages or plan to grow your commercial enterprise, selecting a platform with low SKU limits restricts the upside of your commercial enterprise.

3. Type of Customer Service Available

Every single day you must be using e-commerce software. 

And when the moment comes, it’s good to know that you can get a real-time existence character to assist you with the problem, whether or not that be via cell phone support, email, or chat. 

Many of the platforms outsource their customer service and make it difficult — or practically impossible — to call in and get help when you need it most.

Why Use an Ecommerce Platform?

Whether you’re expanding your offline store, trying to discover a business enterprise-level answer, or maybe starting a business from scratch, your eCommerce software has a huge effect on the profitability and balance of your commercial enterprise.